How To Order

Step 1 : Customer "Send Inquiry" to our company by order form that show details of fish you want to order

Step 2 : We check fish details and send "Pro-forma Invoice" for approve to customer that will show all details of cost for shipment (fish cost , freight cost , packing & shipping cost) , we will send to customer within 20 Hours after receive Inquiry details.

Variety of ornamental fish you wish to place an order by specifying Code ID of the fish from our product list or from our stock list, and the required size

• The required quantity (No Minimum Order )
• Specify the designated port you wish to have the product delivered
• Specified the period for delivery
• E-Mail to inatropicalfish@gmail.com  and CC to khairulnasution678@gmail.com

That important documents are email at least 24 hrs before shipment arrives in your country. This enables the pre-clearance of your cargo. However in some countries may need more documents such as Certificate of origin or special declaration. Please inform us in advance. Some countries, importers must have Import Permit Certificate first before you confirm the order. Please supply following information at or before the point of order confirmation :

• Buyers name and full address :
• Consignees telephone & Fax number and e-mail address:
• Name of destination airport:

Step 3 : Customer "confirm order" and "transfer money" by T/T to company account

Step 4 : After our bank confirm receive money, We start prepare document for shipment, Booking space to the Airlines and quarantine fish.

Step 5 : Packing and send fish to the Airlines on flight schedule.

Step 6 : Send copy of all document for shipment to customer by email. and we will send conclusion invoice for show really cost for shipment.

Step 7 : Delivery

Fish are quarantined and delivered within 7-15 working days depending on destination and full payment is received or as soon as the flight space is available. This is to allow time for conditioning the fish for export and preparation of necessary documents. Delivery is also subject to airlines approval of shipping space and customer confirmation of shipment. You must specify at point of purchase what documents are required to avoid delay in shipment.